The growth of white-collar jobs in developing nations is essential to global peace and prosperity
By Brian Behlendorf
Salon
July 8, 2003
One of the biggest challenges facing the globe is the gap that exists in the
wealth and standards of living enjoyed by the world's nations. Foreign trade and
communication are the best tools for addressing this, when combined with trade
agreements that limit exploitation by setting minimum wages, work environment
standards, environmental standards, and so on. Foreign trade is not a
replacement for foreign aid, of course, but foreign aid to a country that
doesn't also engage in significant amounts of foreign trade is more likely to
end up in the pockets of dictators and cronies.
There is no better form of trade a developing nation can engage in than to
sell services provided by an educated population. Compare it to anything else a
developing nation can sell -- natural resources like oil or minerals or
agribusiness, hard labor in manufacturing, for instance -- and you'd probably
find that white-collar jobs would be the most sustainable and most eco-friendly
of any of them.
Those concerned about solving the world's problems should be falling over
themselves to encourage developing nations to build a white-collar workforce,
and to open that workforce to the world. Nations like India and China understood
the importance of this generations ago and invested heavily in educational
institutions rivaling the best of those in Europe and North America. Over the
last generation the white-collar workforce has made itself more portable, more
communications-oriented, more automated, and all these factors mean that where
you are geographically is even less important in performing your job.
What still matters in the white-collar world are relationships between
people. Often relationship building requires face-to-face communication,
face-to-face collaboration, and shared experiences and challenges. That's why
the outsourcing of white-collar work to remote locations isn't an all-or-nothing
decision. Software engineering will not disappear from the developed-nation
markets the same way steel production did, for example.
India in particular is facing its own talent crunch -- Indian Institute of
Technology and other top technical schools crank out a huge number of engineers,
for example, more than the U.S. universities, but right now even they are being
swamped with demand. Salaries are getting more competitive and growing even
faster than U.S. engineers' salaries grew during the boom. The best and
brightest can command salaries not far from the same salary they'd get today in
the U.S. At the same time, tech jobs are also one of the few ways in which those
born outside the middle or upper classes can elevate their own lot in life. The
amount of good this is doing within India cannot be underestimated, and we
should hope this pattern can be repeated in other nations. What could possibly
be more positive than a child deciding that a technical education is the key to
his or her future?
Engineers in the developed world should be arguing not for protectionism but
for trade agreements that seek to establish rules that result in a real rise in
living standards. This will ensure that outsourcing is a positive force in the
developing nation's economy and not an exploitative one.
Interestingly, middle-class white-collar workers often become the ones most
convinced of the importance of traditional liberal values of freedom of speech,
freedom from tyranny, and transparency within and access to government, and they
tend to care most about global issues such as the environment. Strong
middle-class white-collar economies create stable, liberal societies.
There is no doubt that this kind of change exacts a toll on people who are
often least able to adjust. It's a shame we elected a government in the U.S.
whose economic policies leave little room for "bleeding-heart,
big-government" programs like job retraining or technical public works
projects. Nations do have a role to play in assisting their citizens through
painful periods of readjustment, in addition to playing a strong role in setting
work standards in trade agreements. Perhaps that's the kind of change those hit
hard by these changes should seek.