By Steve Bailey
©2004 The Boston Globe
June 18, 2004
It is the kind of American success story we like to celebrate.
An enterprising immigrant -- a professional musician in another life and
world -- arrives from China and starts a small business, using vans to drive his
fellow immigrants to their jobs in New York City. Business booms. Pretty soon
Pei Lin Liang is running cut-rate, no-frills bus service between Boston and New
York. The appeal could not be simpler: $10 one way.
The customers love it -- and not just Asians, but anyone looking to save a
buck, particularly the young. What Southwest Airlines did to the economics of
air fares, Liang's little bus line, Fung Wah Bus, is now doing to the
established order of the I-95 bus business. And in an era of overpaid chief
executives, Liang, who speaks little English and lives in New York, still drives
a bus regularly.
The People's Bus is one great story, but this, of course, is Boston. Here the
powers that be have harassed Liang and his company at every turn. The City of
Boston has issued $11,000 in tickets to Fung Wah since March. State regulators,
prodded by the deep-pocketed competitors, are turning up the heat. Those
competitors, Peter Pan and Greyhound, have sued Fung Wah. And its insurer,
Hanover Insurance, has moved to cancel its insurance. Welcome to Boston, Pei Lin
Liang.
There is no secret what is going on. "The big dog out there, Peter Pan,
is dead set against them," says Timothy Shevlin, executive director of the
state Department of Telecommunications and Energy, which regulates bus
companies. "They don't want that kind of competition."
Says Peter Pan's Robert Schwarz: "We don't mind competition. But we
think people should play on a level playing field."
It takes years of practice to say stuff like that and not even smirk. For
Peter Pan and Greyhound to whine about not having a level playing field against
Fung Wah is like the New York Yankees complaining that picking last in the
amateur draft puts them at an unfair disadvantage to the other teams. The
Yankees can take care of themselves. And so can Peter Pan.
Fung Wah, just six years old, has 35 employees and 18 buses. Peter Pan,
founded in 1933, calls itself the largest privately owned bus company in
America, with 400 buses, 1,500 employees, and about $100 million in annual
sales. In addition to buses, the Picknelly family's empire includes one of the
largest office complexes in Springfield, several hotels, and a firearms
distributor. Total assets, according to the Picknellys: $200 million. Level
playing field, indeed.
Peter Pan and Greyhound complain that Fung Wah cuts costs by operating
illegally on the streets of Chinatown. What they don't talk much about is that
they operate the New York-to-Boston route together rather than compete, and that
they and the bus companies they are affiliated with control nearly all the 29
gates at the South Station bus terminal. A single gate is now available, and
Fung Wah and other companies are now negotiating to share that gate. Level
playing field, indeed.
What if some start-up airline began operating on an abandoned airfield, Peter
Pan asks? What would the government say? My question to Peter Pan: What if
American and United were the only two carriers flying Boston-to-New York, and
they decided to pool their resources rather than compete? What would the
government say about that? (And, by the way, when is the last time Peter Pan
president Peter A. Picknelly drove a bus, anyway?)
Peter Pan, like all monopolists, likes the status quo. It has cut its prices
on the Boston-New York run, for now, to $35 one-way on the weekdays and $15 on
the weekends, only because it must. The moment Fung Wah is gone, those prices
are going up, and up substantially. If Fung Wah, a start-up business, has
problems that need fixing, the city and state should help it deal with those
problems. They should not, however, help a bully protect its turf.